Frequently Asked Questions

Q: What does "Pteron" mean?

A: Pteron is a Greek word meaning "wing". This shop was developed from the website Pteron World (www.pteron-world.com), an encyclopedia website of butterflies. Pteron is used in many scientific names including Lepidoptera, Coleoptera, Ornithoptera, etc.

Q: Do you ship internationally?

A: I am still testing this store. Currently, we ship to U.S., Canada and Japan. If you don't see your country in the list, please contact us.

Q: How can I track my order?

A: Once your order ships, you’ll receive an email with a tracking number.

Q: What is your return policy?

A: We accept returns within 14 days of delivery. If you received damage products, please take photos of the damaged products and contact us first before sending the item back.